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Certified Implementation Specialist - Software Asset Management Exam Dumps

Servicenow-CIS-SAM Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

The ServiceNow Certified Implementation Specialist – Software Asset Management
Professional (SAM) Exam Specification defines the purpose, audience, testing options,
exam content coverage, test framework, and prerequisites to become a ServiceNow
SAM Implementation Specialist.

Exam Purpose

The ServiceNow Certified Implementation Specialist – Software Asset Management
(SAM) Professional exam certifies that a successful candidate has the skills and essential
knowledge to contribute to the configuration, implementation, and maintenance of
the ServiceNow SAM Professional application.

Exam content is divided into Learning Domains that correspond to key topics and
activities typically encountered during ServiceNow implementations. In each Learning
Domain, specific learning objectives have been identified and are tested in the exam.
The following table shows the learning domains, weightings, and sub-skills measured by
this exam and the percentage of questions represented in each domain. The listed subskills should NOT be considered an all-inclusive list of exam content.

Learning Domain % of Exam

1 Software Asset Core Overview & Fundamentals

• Software Asset Management Basics

• Process Architecture

• Application Introduction and Recommended

Practices

14%

2 Data Integrity – Attributes and Sources for the Data

• Importing Data

• Software Discovery and Normalization

• Content Service

28%

3 Practical Management of Software Compliance

• Products and Models

• License Metrics, Entitlements, and Allocations

• Software Reconciliation

30%

4 Operational Integration of Software Processes

• Contract and Change Management

• Service Catalog and Procurement

• Software Remediation

13%

5 Extending SAM

• Software Model Lifecycle and Retirement

• Software Installation Optimization

• Reporting, Implementation, and Maintenance

15%

Total 100%

Exam Structure

The exam consists of 60 questions. For each question on the examination, there are
multiple possible responses. The person taking the exam reviews the response options
and selects the most correct answer to the question.

Multiple Choice (single answer)

For each multiple-choice question on the exam, there are at least four possible
responses. The candidate taking the exam reviews the response options and selects the
one response that most accurately answers the question.

Multiple Select (select all that apply)

For each multiple-select question on the exam, there are at least four possible
responses. The question will state how many responses should be selected. The
candidate taking the exam reviews the response options and selects ALL responses that
accurately answer the question. Multiple-select questions have two or more correct
responses.

Exam Results

After completing and submitting the exam, a pass or fail result is immediately
calculated and displayed to the candidate. More detailed results are not provided to
the candidate.

Exam Retakes

If a candidate fails to pass an exam, they may register to take the exam again up to
three more times for a cost of $100.

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Servicenow-CIS-SAM PDF Sample Questions

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ServiceNow
Servicenow-CIS-SAM
Certified Implementation Specialist - Software Asset
Management
https://killexams.com/pass4sure/exam-detail/Servicenow-CIS-SAM
Question: 53
Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)
A. Expand and collapse tree links
B. List of all publishers
C. Software model compliance icons
D. Filter products
E. Compliance toggle switch
F. List of all publishers out of compliance
Answer: BF
Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/sam-license-
workbench.html
Question: 54
Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)
A. Per Core
B. Per User
C. Per Named Device
D. Per Named User
E. Per Core (with CAL)
F. Per Application Instance
G. Named User Plus
Answer: BD
Question: 55
ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.
In which phase is the software running on a device identified?
A. Classification
B. Scanning
C. Exploration
D. Identification
Answer: A
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/concept/c_GetStartedWithDiscovery.html
Question: 56
When receiving an order, which data point is mandatory?
A. Assigned To
B. Cost
C. Asset Tag
D. Serial Number
Answer: C
Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/procurement/task/t_ReceiveAnAsset.html
Question: 57
Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)
A. Software allocations
B. Software models
C. Foundation data
D. Software contracts
E. Software entitlements
Answer: ABCE
Question: 58
HOTSPOT
Match the best practice method for the amount of data:
Hot Area:
Answer:
Question: 59
What are three ways to get software asset data into ServiceNow?
A. Clone, Background Script, Discovery
B. Import Data, Plugin, Clone
C. Discovery, Import Data, Manual
D. Plugin, Background Script, Manual
Answer: C
Question: 60
Software Asset Lifecycle has __________ components.
A. 8
B. 6
C. 7
D. 5
Answer: A
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