Valid as of today Servicenow-CIS-ITSM Practice Questions questions

Certified Implementation Specialist IT Service Management Exam Dumps

Servicenow-CIS-ITSM Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Test Detail:
The ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) examination is designed to assess the knowledge and skills of professionals working with ServiceNow in the field of IT Service Management. Below is a detailed description of the test, including the number of questions and time allocation, course outline, exam objectives, and exam syllabus.

Number of Questions and Time:
The exact number of questions and time allocation for the ServiceNow CIS-ITSM exam may vary, as the exam is periodically updated by ServiceNow. Typically, the exam consists of multiple-choice questions, and candidates are given a specific time limit to complete the test. The duration of the exam is generally around 90 to 120 minutes.

Course Outline:
The ServiceNow CIS-ITSM certification covers a comprehensive set of topics related to IT Service Management and the implementation of ServiceNow ITSM solutions. The course outline typically includes the following areas:

1. IT Service Management Overview:
- Introduction to IT Service Management (ITSM) concepts and best practices.
- Understanding IT service lifecycle stages (Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement).
- ServiceNow's role in supporting ITSM processes.

2. ServiceNow ITSM Implementation:
- ServiceNow platform overview and architecture.
- Key ITSM modules and their functionalities.
- ServiceNow ITSM implementation lifecycle and methodologies.
- ServiceNow configuration and customization options.

3. ITSM Process Configuration:
- Incident Management: Handling and resolving incidents.
- Problem Management: Identifying and resolving underlying problems.
- Change Management: Managing changes to the IT environment.
- Service Catalog Management: Defining and managing service offerings.
- Request Fulfillment: Handling service requests.
- Knowledge Management: Capturing and sharing knowledge within the organization.
- Service Level Management: Monitoring and managing service levels and agreements.
- Service Portfolio Management: Defining and maintaining the service portfolio.

4. Integration and Reporting:
- Integration of ServiceNow with other IT systems and tools.
- Configuration of dashboards and reports for ITSM metrics and performance monitoring.

Exam Objectives:
The objectives of the ServiceNow CIS-ITSM exam are to assess the candidate's knowledge and skills in the following areas:

1. Understanding ITSM concepts, frameworks, and best practices.
2. Knowledge of the ServiceNow platform and its ITSM modules.
3. Ability to configure and customize ServiceNow ITSM processes.
4. Proficiency in implementing ITSM processes, including Incident Management, Problem Management, Change Management, and Service Catalog Management.
5. Understanding of integration options and reporting capabilities in ServiceNow ITSM.

Exam Syllabus:
The ServiceNow CIS-ITSM exam syllabus outlines the specific topics and competencies covered in the exam. The syllabus typically includes the following areas:

- IT Service Management Overview
- ServiceNow Platform and Architecture
- Incident Management
- Problem Management
- Change Management
- Service Catalog Management
- Request Fulfillment
- Knowledge Management
- Service Level Management
- Service Portfolio Management
- Integration and Reporting

100% Money Back Pass Guarantee

Servicenow-CIS-ITSM PDF Sample Questions

Servicenow-CIS-ITSM Sample Questions

Servicenow-CIS-ITSM Dumps
Servicenow-CIS-ITSM Braindumps
Servicenow-CIS-ITSM Real Questions
Servicenow-CIS-ITSM Practice Test
Servicenow-CIS-ITSM Actual Questions
ServiceNow
Servicenow-CIS-ITSM
Certified Implementation Specialist IT Service Management
https://killexams.com/pass4sure/exam-detail/Servicenow-CIS-ITSM
Question: 421
Leads come to Universal Containers from various sources and need to be assigned to the correct sales team. When a lead comes from the APAC region, it can be passed to
an external partner if the Sales Director approves the transfer. The partner�s channel manager must be notified when the partner has been assigned the lead.
Which combination of automation tools is needed to meet minimally these requirements?
A. Assignment rules and approval processes
B. Assignment rules, approval processes, and workflow rules
C. Assignment rules and workflow rules
D. Assignment rules, auto-response rules, and workflow rules
Answer: B
Question: 422
An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account.
Which set of steps should be taken to merge these accounts using the Salesforce merge feature?
A. Merge the duplicate contacts and then merge the duplicate accounts.
B. Merge the duplicate accounts and the duplicate contacts will be merged automatically.
C. Merge the duplicate accounts and check the box that optionally merges the duplicate contacts.
D. Merge the duplicate accounts and then merge the duplicate contacts.
Answer: D
Question: 423
Which two values roll up the hierarchy to the manager for Collaborative forecasting? (Choose two.)
A. Product quantity
B. Quota amount
C. Opportunity amount
D. Expected revenue
Answer: BC
Question: 424
An administrator has been asked to grant read, create and edit access to the product object for users who currently have the standard marketing user profile.
Which two approaches could be used to meet this request? (Choose two.)
A. Create a new profile for the marketing users and change the access levels to read, create and edit for the product object.
B. Change the access levels in the marketing user standard profile to read, create and edit for the product object.
C. Create a permission set with read and write access for the product object and assign it to the marketing users.
D. Create a permission set with read, create and edit access for the product object and assign it to the marketing users.
Answer: AD
Question: 425
The sales team has requested that a new field called Current Customer be added to the Accounts object. The default value will be "No" and will change to "Yes" if any
related opportunity is successfully closed as won.
What can an administrator do to meet this requirement?
A. Configure Current Customer as a roll-up summary field that will recalculate whenever an opportunity is won.
B. Use an Apex trigger on the Account object that sets the Current Customer field when an opportunity is won.
C. Use a workflow rule on the Opportunity object that sets the Current Customer field when an opportunity is won.
D. Configure Current Customer as a text field and use an approval process to recalculate its value.
Answer: C
Question: 426
Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes.
How can an administrator meet this requirement?
A. Create a new profile and role for the subset of users with the View All Data permission.
B. Create a permission set with the View All Data permission for the subset of users.
C. Enable the View All Data permission for the roles of the subset of users.
D. Assign delegated administration to the subset of users to View All Data.
Answer: B
Question: 427
How can an administrator ensure article managers use specified values for custom article fields?
A. Create a formula field on the article.
B. Require a field on the page layout.
C. Use field dependencies on article types.
D. Create different article types for different requirements.
Answer: C
Question: 428
A user has a profile with read-only permissions for the case object.
How can the user be granted edit permission for cases?
A. Create a permission set with edit permissions for the case object.
B. Create a sharing rule on the case object with read/write level of access.
C. Create a public group with edit permissions for the case object.
D. Add the user in a role hierarchy above users with edit permissions on the case object.
Answer: A
Question: 429
Which three actions can occur when an administrator clicks "Save" after making a number of modifications to Knowledge data categories in a category group and changing
their positions in the hierarchy? (Choose three.)
A. Users are temporarily locked out of their ability to access articles.
B. Users may temporarily experience performance issues when searching for articles.
C. The contents of the category drop-down menu change.
D. The articles and questions visible to users change.
E. The history of article usage is reset to zero utilization.
Answer: ADE
Question: 430
What are three capabilities of Collaborative forecasting? (Choose three.)
A. Rename categories
B. forecast using opportunity splits
C. Overlay quota
D. Add categories
E. Select a default forecast currency setting
Answer: ABE
Question: 431
Universal Containers wants customers who buy the freight Container product to be billed in monthly installments.
How should an administrator meet this requirement?
A. Create a default quantity schedule on the product.
B. Create a default revenue schedule on the product.
C. Create a workflow rule on the product.
D. Create custom fields on the product.
Answer: B
Question: 432
Which two deployment tools can be used to deploy metadata from a Developer Edition organization to another organization? (Choose two.)
A. Data Loader
B. Salesforce Extensions for Visual Studio Code
C. Change sets
D. Ant Migration Tool
Answer: BC
Question: 433
An administrator wants to allow users who are creating leads to have access to the find Duplicates button.
Which lead object-level permission will the administrator need to provide to these users?
A. Merge
B. Read and Edit
C. View All
D. Delete
Answer: C
Question: 434
An administrator has been asked to create a replica of the production organization. The requirement states that existing fields, page layouts, record types, objects, and data
contained in the fields and objects need to be available in the replica organization.
How can the administrator meet this requirement?
A. Create a developer sandbox.
B. Create a configuration-only sandbox.
C. Create a metadata sandbox.
D. Create a full sandbox.
Answer: D
6$03/( 48(67,216
7KHVH TXHVWLRQV DUH IRU GHPR SXUSRVH RQO\ )XOO YHUVLRQ LV
XS WR GDWH DQG FRQWDLQV DFWXDO TXHVWLRQV DQG DQVZHUV
.LOOH[DPV FRP LV DQ RQOLQH SODWIRUP WKDW RIIHUV D ZLGH UDQJH RI VHUYLFHV UHODWHG WR FHUWLILFDWLRQ
H[DP SUHSDUDWLRQ 7KH SODWIRUP SURYLGHV DFWXDO TXHVWLRQV H[DP GXPSV DQG SUDFWLFH WHVWV WR
KHOS LQGLYLGXDOV SUHSDUH IRU YDULRXV FHUWLILFDWLRQ H[DPV ZLWK FRQILGHQFH +HUH DUH VRPH NH\
IHDWXUHV DQG VHUYLFHV RIIHUHG E\ .LOOH[DPV FRP
$FWXDO ([DP 4XHVWLRQV .LOOH[DPV FRP SURYLGHV DFWXDO H[DP TXHVWLRQV WKDW DUH H[SHULHQFHG
LQ WHVW FHQWHUV 7KHVH TXHVWLRQV DUH XSGDWHG UHJXODUO\ WR HQVXUH WKH\ DUH XS WR GDWH DQG
UHOHYDQW WR WKH ODWHVW H[DP V\OODEXV %\ VWXG\LQJ WKHVH DFWXDO TXHVWLRQV FDQGLGDWHV FDQ
IDPLOLDUL]H WKHPVHOYHV ZLWK WKH FRQWHQW DQG IRUPDW RI WKH UHDO H[DP
([DP 'XPSV .LOOH[DPV FRP RIIHUV H[DP GXPSV LQ 3') IRUPDW 7KHVH GXPSV FRQWDLQ D
FRPSUHKHQVLYH FROOHFWLRQ RI TXHVWLRQV DQG DQVZHUV WKDW FRYHU WKH H[DP WRSLFV %\ XVLQJ WKHVH
GXPSV FDQGLGDWHV FDQ HQKDQFH WKHLU NQRZOHGJH DQG LPSURYH WKHLU FKDQFHV RI VXFFHVV LQ WKH
FHUWLILFDWLRQ H[DP
3UDFWLFH 7HVWV .LOOH[DPV FRP SURYLGHV SUDFWLFH WHVWV WKURXJK WKHLU GHVNWRS 9&( H[DP
VLPXODWRU DQG RQOLQH WHVW HQJLQH 7KHVH SUDFWLFH WHVWV VLPXODWH WKH UHDO H[DP HQYLURQPHQW DQG
KHOS FDQGLGDWHV DVVHVV WKHLU UHDGLQHVV IRU WKH DFWXDO H[DP 7KH SUDFWLFH WHVWV FRYHU D ZLGH
UDQJH RI TXHVWLRQV DQG HQDEOH FDQGLGDWHV WR LGHQWLI\ WKHLU VWUHQJWKV DQG ZHDNQHVVHV
*XDUDQWHHG 6XFFHVV .LOOH[DPV FRP RIIHUV D VXFFHVV JXDUDQWHH ZLWK WKHLU H[DP GXPSV 7KH\
FODLP WKDW E\ XVLQJ WKHLU PDWHULDOV FDQGLGDWHV ZLOO SDVV WKHLU H[DPV RQ WKH ILUVW DWWHPSW RU WKH\
ZLOO UHIXQG WKH SXUFKDVH SULFH 7KLV JXDUDQWHH SURYLGHV DVVXUDQFH DQG FRQILGHQFH WR LQGLYLGXDOV
SUHSDULQJ IRU FHUWLILFDWLRQ H[DPV
8SGDWHG &RQWHQW .LOOH[DPV FRP UHJXODUO\ XSGDWHV LWV TXHVWLRQ EDQN DQG H[DP GXPSV WR
HQVXUH WKDW WKH\ DUH FXUUHQW DQG UHIOHFW WKH ODWHVW FKDQJHV LQ WKH H[DP V\OODEXV 7KLV KHOSV
FDQGLGDWHV VWD\ XS WR GDWH ZLWK WKH H[DP FRQWHQW DQG LQFUHDVHV WKHLU FKDQFHV RI VXFFHVV
7HFKQLFDO 6XSSRUW .LOOH[DPV FRP SURYLGHV IUHH [ WHFKQLFDO VXSSRUW WR DVVLVW FDQGLGDWHV
ZLWK DQ\ TXHULHV RU LVVXHV WKH\ PD\ HQFRXQWHU ZKLOH XVLQJ WKHLU VHUYLFHV 7KHLU FHUWLILHG H[SHUWV
DUH DYDLODEOH WR SURYLGH JXLGDQFH DQG KHOS FDQGLGDWHV WKURXJKRXW WKHLU H[DP SUHSDUDWLRQ
MRXUQH\
'PS .PSF FYBNT WJTJU IUUQT LJMMFYBNT DPN WFOEPST FYBN MJTU
.LOO \RXU H[DP DW )LUVW $WWHPSW *XDUDQWHHG

Killexams VCE Exam Simulator 3.0.9

Download Killexams-Exam-Simulator-3.0.9.rar

Killexams has introduced Online Test Engine (OTE) that supports iPhone, iPad, Android, Windows and Mac. Servicenow-CIS-ITSM Online Testing system will helps you to study and practice using any device. Our OTE provide all features to help you memorize and practice test questions and answers while you are travelling or visiting somewhere. It is best to Practice Servicenow-CIS-ITSM Exam Questions so that you can answer all the questions asked in test center. Our Test Engine uses Questions and Answers from Actual Certified Implementation Specialist IT Service Management exam.

Killexams Online Test Engine Test Screen

Killexams Online Test Engine Progress Chart

Killexams Online Test Engine Test History Graph

Killexams Online Test Engine Performance History

Killexams Online Test Engine Result Details

Online Test Engine maintains performance records, performance graphs, explanations and references (if provided). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. Servicenow-CIS-ITSM Test Engine is updated on daily basis.

Valid as of today Servicenow-CIS-ITSM Practice Questions questions

Our Servicenow-CIS-ITSM certification exam guides are created by IT specialists. We have a group of Servicenow-CIS-ITSM certified individuals who work together to make a tremendous assortment of genuine Servicenow-CIS-ITSM test inquiries for candidates to simply go through and finish their test. Simply retaining the Servicenow-CIS-ITSM boot camp that we provide is adequate to finish the Servicenow-CIS-ITSM test on the first attempt.

Latest 2024 Updated Servicenow-CIS-ITSM Real Exam Questions

To pass the ServiceNow Servicenow-CIS-ITSM exam, it is important to have a clear understanding of the course outline, Certified Implementation Specialist IT Service Management syllabus, and objectives of the exam. Merely reading the Servicenow-CIS-ITSM course book is not enough. You also need to familiarize yourself with some tricky questions that are asked in the actual Servicenow-CIS-ITSM exam. Killexams.com provides free Servicenow-CIS-ITSM Exam Questions sample questions that you can download and study. If you can memorize these questions, you can register to download the full version of Exam Questions for Servicenow-CIS-ITSM boot camp. This will be your first step towards success. Install the VCE exam simulator on your computer, iPad, iPhone, PC, smart TV, or Android device and practice taking tests frequently. When you feel ready for the real Servicenow-CIS-ITSM exam, go to the test center and register for the actual test. We have included all the changes and upgrades made in Servicenow-CIS-ITSM in [YEAR] in our Latest Questions. Our [YEAR] Updated Servicenow-CIS-ITSM braindumps ensure your success in the actual exam. We recommend that you go through the entire question bank at least once before taking the actual test. Our braindumps not only help you pass the Servicenow-CIS-ITSM exam, but also improve your knowledge about Servicenow-CIS-ITSM topics and objectives. This is how people become successful in their professional careers.

Killexams Review | Reputation | Testimonials | Customer Feedback

Joining killexams.com felt like the finest journey of my life. I was excited because I knew that I would be able to pass my Servicenow-CIS-ITSM exam and become the primary person in my organization with this qualification. I turned out to be right, and using the web resources provided by killexams.com, I passed my Servicenow-CIS-ITSM exam and was capable of making everyone proud. It was a happy feeling, and I suggest that any other student who wants to feel the same should give killexams.com
Richard [2024-5-20]

Passing the Servicenow-CIS-ITSM exam with the package deal from Killexams was a significant achievement for me. I would never have finished it without the help of this site. The material covers a vast array of subjects, and without an installed technique, there is a chance that some matters can fall through the cracks. Killexams.com covers the entirety, and since they use actual exam questions, passing the Servicenow-CIS-ITSM with much less pressure becomes a lot less difficult.
Lee [2024-6-2]

I am proud to say that I passed my Servicenow-CIS-ITSM certification with flying colors, thanks to the support provided by killexams.com. This achievement has made me a certified Servicenow-CIS-ITSM professional, and I am grateful for the assistance received.
Richard [2024-6-5]

More Servicenow-CIS-ITSM testimonials...

Servicenow-CIS-ITSM Service braindumps

Servicenow-CIS-ITSM Service braindumps :: Article Creator

References

Frequently Asked Questions about Killexams Braindumps

I want to pass Servicenow-CIS-ITSM exam, What should I do?
Killexams braindumps greatly help you to pass your exam. These Servicenow-CIS-ITSM exam questions are taken from actual exam sources, that\'s why these Servicenow-CIS-ITSM exam questions are sufficient to read and pass the exam. Although you can use other sources also for improvement of knowledge like textbooks and other aid material these Servicenow-CIS-ITSM dumps are sufficient to pass the exam. After registering at the killexams.com website, download the full Servicenow-CIS-ITSM exam version with a complete Servicenow-CIS-ITSM question bank. Memorize all the questions and practice with the Exam simulator again and again. You will be ready for the actual Servicenow-CIS-ITSM test. All the Servicenow-CIS-ITSM questions and answers are up to date with the latest Servicenow-CIS-ITSM syllabus and exam contents.

Will I be able to find real exam Questions & Answers of the Servicenow-CIS-ITSM exam?
Yes, once registered at killexams.com you will be able to download up-to-date Servicenow-CIS-ITSM real exam questions and answers that will help you pass the exam with good marks. When you download and practice the exam questions, you will be confident and feel improvement in your knowledge.

How frequently Servicenow-CIS-ITSM questions and answers change?
It depends on the vendor that takes the test, like Cisco, IBM, HP, CompTIA, and all others. There is no set frequency in which Servicenow-CIS-ITSM exam is changed. The vendor can change the Servicenow-CIS-ITSM exam questions any time they like. But when exam questions are changed, we update our PDF and VCE accordingly.

Is Killexams.com Legit?

Of course, Killexams is totally legit as well as fully good. There are several functions that makes killexams.com reliable and authentic. It provides informed and totally valid exam dumps made up of real exams questions and answers. Price is extremely low as compared to almost all the services on internet. The questions and answers are modified on frequent basis through most recent brain dumps. Killexams account launched and item delivery is rather fast. Data file downloading is normally unlimited and very fast. Support is available via Livechat and E mail. These are the characteristics that makes killexams.com a robust website that come with exam dumps with real exams questions.

Other Sources

Which is the best dumps site of 2024?

There are several Questions and Answers provider in the market claiming that they provide Real Exam Questions, Braindumps, Practice Tests, Study Guides, cheat sheet and many other names, but most of them are re-sellers that do not update their contents frequently. Killexams.com is best website of Year 2024 that understands the issue candidates face when they spend their time studying obsolete contents taken from free pdf download sites or reseller sites. That is why killexams update Exam Questions and Answers with the same frequency as they are updated in Real Test. Exam Dumps provided by killexams.com are Reliable, Up-to-date and validated by Certified Professionals. They maintain Question Bank of valid Questions that is kept up-to-date by checking update on daily basis.

If you want to Pass your Exam Fast with improvement in your knowledge about latest course contents and topics, We recommend to Download PDF Exam Questions from killexams.com and get ready for actual exam. When you feel that you should register for Premium Version, Just choose visit killexams.com and register, you will receive your Username/Password in your Email within 5 to 10 minutes. All the future updates and changes in Questions and Answers will be provided in your Download Account. You can download Premium Exam Dumps files as many times as you want, There is no limit.

Killexams.com has provided VCE Practice Test Software to Practice your Exam by Taking Test Frequently. It asks the Real Exam Questions and Marks Your Progress. You can take test as many times as you want. There is no limit. It will make your test prep very fast and effective. When you start getting 100% Marks with complete Pool of Questions, you will be ready to take Actual Test. Go register for Test in Test Center and Enjoy your Success.

100% Money Back Pass Guarantee

Back to List

Social Profiles

Certified Implementation Specialist IT Service Management Exam Dumps

Servicenow-CIS-ITSM Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

100% Money Back Pass Guarantee

Servicenow-CIS-ITSM PDF Sample Questions

Servicenow-CIS-ITSM Sample Questions

Killexams VCE Exam Simulator 3.0.9

Valid as of today Servicenow-CIS-ITSM Practice Questions questions

Latest 2024 Updated Servicenow-CIS-ITSM Real Exam Questions

Tags

Killexams Review | Reputation | Testimonials | Customer Feedback

Servicenow-CIS-ITSM Service braindumps

References

Frequently Asked Questions about Killexams Braindumps

Is Killexams.com Legit?

Other Sources

Which is the best dumps site of 2024?

Important Braindumps Links

100% Money Back Pass Guarantee

Social Profiles