Salesforce-B2B-Commerce-Administrator Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Exam Specification:
- Exam Name: Salesforce Accredited B2B Commerce Administrator (Salesforce-B2B-Commerce-Administrator)
- Exam Code: Salesforce-B2B-Commerce-Administrator
- Exam Duration: 90 minutes
- Exam Format: Multiple-choice and multiple-select questions
Course Outline:
1. Introduction to Salesforce B2B Commerce
- Overview of Salesforce B2B Commerce and its key features
- Understanding the role and responsibilities of a B2B Commerce Administrator
2. Managing B2B Commerce Catalogs and Products
- Setting up and managing product catalogs
- Creating and configuring products, categories, and bundles
- Implementing pricing and discount strategies
3. Configuring B2B Commerce Storefront
- Customizing the B2B Commerce storefront layout and design
- Managing branding elements and themes
- Configuring navigation menus, search functionality, and customer registration
4. Managing Orders and Fulfillment
- Handling order management processes, including creating, editing, and processing orders
- Configuring shipping and fulfillment options
- Managing returns and refunds
5. Implementing B2B Pricing and Quoting
- Configuring pricing rules and price lists
- Setting up quote processes and approvals
- Managing quote templates and generating quotes
6. Managing B2B Commerce Users and Security
- Creating and managing user accounts and roles
- Implementing user authentication and access controls
- Configuring data visibility and sharing settings
7. Monitoring and Reporting in B2B Commerce
- Setting up monitoring and analytics tools
- Creating reports and dashboards to track key B2B Commerce metrics
- Monitoring site performance and customer behavior
Exam Objectives:
1. Demonstrate knowledge of Salesforce B2B Commerce platform and its features.
2. Configure and manage B2B Commerce catalogs, products, and pricing.
3. Customize the B2B Commerce storefront to align with business requirements.
4. Manage orders, fulfillment, and returns in the B2B Commerce environment.
5. Implement pricing and quoting strategies for B2B customers.
6. Configure user accounts, security settings, and data access controls.
7. Monitor site performance and generate reports to track B2B Commerce metrics.
Exam Syllabus:
The exam syllabus covers the following topics (but is not limited to):
- Salesforce B2B Commerce overview
- Catalog and product management
- Storefront customization and branding
- Order management and fulfillment processes
- B2B pricing and quoting
- User and security management in B2B Commerce
- Monitoring and reporting in B2B Commerce
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Question: 35
Which three media types can an admin attach to a Product?
A. Thumbnails
B. Product List Images
C. Videos
D. Attachments
E. Product Detail Images
Answer: B,D,E
Question: 36
Which two statements are true when upgrading Salesforce B2B Commerce from Release A to Release B? Choose 2
answers
A. Take a backup of all your Salesforce B2B Commerce data, since all data is most likely to get erased during the
upgrade.
B. Salesforce B2B Commerce upgrades do not touch data in Salesforce B2B Commerce objects
C. Salesforce B2B Commerce upgrades ONLY replaces and adds to Managed Package Meta Data already installed.
D. Take a backup of all the Salesforce B2B Commerce extensions, since most likely all the extensions are going to be
overwritten.
Answer: B,C
Question: 37
Which two actions are needed to make a Currency availableto a Storefront?
A. Add the currencies to available currencies in Setup
B. Enable the currency in the org
C. Add the new Currency Under setup in Supported Currencies
D. Add the currency to available currencies in the Store Administration
Answer: D
Question: 38
What is the "Show in Menu" attribute used for?
A. To remove the Category from displaying in the Nav Menu
B. To Deactivate the category from the entire storefront experience.
C. To remove the Category from the facet results.
D. To remove the Category from the facet results and the Nav Menu
Answer: A
Question: 39
What is the fastest way to deploy and activate a sample B2B storefront?
A. Deploy with a fresh dev org and import data
B. Publish and Activate Site and Skip Search
C. Deploy with sample data right after store creation
D. Complete productimport, configure relationships
Answer: C
Question: 40
What two optionsare available for a Product Class?
A. Variation Parent Product
B. Basic Product
C. Expansion Product
D. Variation Product
Answer: A,D
Question: 41
Which Org preference needs to be enabled in order to see the Order Summary object in Object Manager?
A. There is no action to take. Order Summary access is automatically enabled.
B. Person Accounts for Shoppers
C. Enhanced Commerce Orders
D. Person Accounts
Answer: C
Question: 42
Which is a workspace in the Commerce App?
A. Content Management
B. Commerce Reports
C. Product
D. Search
Answer: C
Question: 43
How many Stores can use the Same Catalog?
A. No Limit
B. 5.0
C. 3.0
D. 2.0
Answer: A
Question: 44
How can an administrator categorize a Variant Product?
A. Assign the Variant Product directly to the Category
B. Assign the Entitlement Policy to the Category
C. Assign the Price book Policy to the Category
D. Assign the Variant Parent Product directly to the Category
Answer: A
Question: 45
What step can a Buyer take to initiate the checkout process in a storefront on B2B commerce?
A. Click add all items in the wishlist
B. Click the checkout button onthe cart page
C. Click the next button on the checkout tile
D. Submit a PO (Purchase Order) for manual approval
Answer: B
Question: 46
How many Catalogs can an admin assign to a single store?
A. 5.0
B. 1.0
C. 3.0
D. 2.0
Answer: B
Question: 47
Which two records must an administrator load individually in the Commerce App?
A. Stores
B. Catalogs
C. Pricing
D. Products
Answer: C,D
Question: 48
Which two statements are true regarding the proper setup of subscriptions?
Choose 2 answers
A. There must be two CC pricelist items for each subscription, the upfront cost and recurring price.
B. A business user can define a standard product and SubProdTerm can be defined to enable a customer to purchase a
subscription.
C. The storefront associated with the SPT will provide the entitlement needed to display the subscription in the catalog
for the given customer.
D. Only one SPTs can be defined or a subscription.
Answer: A,C
Question: 49
After updating a Page Label record, which action is required to see those changes reflected in a storefront?
A. Rebuild and activate Configuration Cache in CC Admin > Global Settings> Configuration Cache Management.
B. Deactivate and Activate the storefront community.
C. Clear browser Cache on the computer.
D. Refresh Page Label Cache in CC Admin > Global Settings > Indexing.
Answer: D
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