Exam Procedures

Your exam invitation, or Notice to Schedule (NTS), email from Meazure Learning will have links for you to check your computer system. If you take your exam online, it is important to verify that your computer meets the minimum requirements and that you have reliable access to the Internet. An internet connection disruption will suspend the exam session. 

IMPORTANT: If taking the exam online, you must use a computer on which you have full admin access.

​If you have computer system questions after following the instructions provided by Meazure Learning's schedule confirmation email, please contact Meazure Learning at +1 919-572-6880 or candidatesupport@meazurelearning.com.

Note: Meazure Learning, Scantron, and ProctorU are all one-and-the-same organization.

For all CCST level exams, Units Conversion Tables will be provided to candidates in either paper format (paper/pencil exams) or accessible within the electronic test interface for reference during the exam. Click here to review the Units Conversion Tables.

It is important to be certain when selecting the method and time you want to take the exam. You may incur fees if you change the time and method of testing. Exams must be scheduled in advance as follows: 

If you are within your exam window or eligibility period, you may reschedule your exam appointment before the online and test center reschedule cut-off times via the online exam scheduling system. If you are outside your exam window and want to request an extension, please contact certifications@isa.org.

There is no rescheduling fee. However, it must be changed no less than 24 hours prior to the scheduled appointment date and time.

There is no rescheduling fee. However, it must be changed at least 24 hours in advance of the scheduled appointment. Additionally, you must reschedule the new appointment no less than two calendar days in advance of the new appointment at a Meazure Learning test center.

You will incur a rescheduling fee of 50 USD. Rescheduling fees are payable to Meazure Learning via a secure e-commerce site (credit card). The reschedule cut-off time is no later than two calendar days prior to the exam appointment. Additionally, if you are scheduling a new online exam appointment, it must be done no less than 24 hours prior to the new appointment date and time.

You can cancel an exam through Meazure Learning's online exam scheduling system.

You may retest as many times as needed, if you do not pass or if you miss your scheduled exam, within your exam window or eligibility period. However, there is a fee each time that is payable to ISA. If you need to retest or have missed your exam, you must submit a request to certifications@isa.org.

If a candidate fails their exam, they may retest as many times as needed within their 12-month certification exam window or six-month certificate eligibility period. There is a fee each time retesting is needed. If a candidate does not pass the exam within the program exam deadline, the applicant must reapply for that certification or register again for the certificate course to sit for the exam.

If you fail to appear for a scheduled exam or arrive more than 15 minutes after the scheduled start time, you will be considered a no-show and forfeit your exam. However, you may retake a missed exam by paying a rescheduling fee to ISA if you are within your exam window or eligibility period. To request a rescheduled exam, email certifications@isa.org with your request. See exam procedures section #4, Rescheduling an Exam, for reschedule fee costs.

All ISA certification exams are closed-book and have multiple choice questions.  We apply a modified Angoff Method to determine the pass point for each exam (learn more about the modified Angoff Method below). Our certification exams last between 3 and 4 hours and our certificate exams last two hours.

ISA does not provide a passing score; you are only notified whether you passed or failed. If you fail an exam, you will receive a score report that lists the domains and indicates the percentage of questions answered correctly within each domain. Note that the percentages are not used to calculate a candidate’s passing score.

You will see your exam results on the screen at the completion of the exam. You will also receive your exam results immediately via email from (candidatesupport@meazurelearning.com). If you do not receive an email containing your results within 24 hours, please contact Meazure Learning by phone at +1 919-572-6880 or email candidatesupport@meazurelearning.com for assistance. 

If you pass your exam, you will receive an email containing a digital badge from isa_badges@isa.org within one business day of completing the exam. To access, manage, and/or share your secure digital badge, use your email address and password to enter your BadgeCert portfolio. If it is the first time accessing your portfolio or if you have forgotten your password, click “Request new password?” on their login page to create your password. More information about using your digital badge can be found here.

Be advised that we update our databases and systems with the previous month’s exam data in the first part of the following month.  ISA will update your credential status on the “My Credentials” tab from your ISA account and in ISA's Credential Directory within the first ten (10) business days of the following month you took your exam.

The modified Angoff Method uses expert judgements to determine the difficulty level of the exam. The easier the exam, the higher the pass point. Likewise, the more difficult the exam, the lower the pass point. The following is a basic outline of the modified Angoff Method (some details have been omitted):

Sample exam questions - chemicals of the natural environment

You will sit two exam papers at the end of your GCSE Chemistry course. Paper 1 is called Breadth in Chemistry, and paper 2 is called Depth in Chemistry.

The Breadth paper will contain questions worth 1, 2 and 3 marks. The Depth paper will contain questions worth 1 to 5 marks, plus two 6-mark extended writing questions.

1. Each exam paper will contain questions that require you to recall what you've learnt.

You will need to remember, select and clearly communicate facts and explanations that you have learnt from studying.

2. Each exam paper will contain questions that require you to apply what you’ve learnt to an unfamiliar context.

These questions may, at first, appear to be about things you haven’t learnt. But the question will give you all the information you need to answer it when combined with your own knowledge and understanding.

When you see an unfamiliar situation in a question:

3. Each exam paper will contain questions that require you to analyse evidence or data and then make your own decision or conclusion

To get full marks on this type of question, you will usually have to do more than just processing data (eg doing calculations or plotting a graph) or describing it (eg describing the pattern in the results or the shape of the graph) - you will have to come up with your own conclusion or decision based on the evidence you have been given.

Sometimes, you may be asked whether you agree with a statement or a conclusion. You may not get any marks for simply stating that you agree or disagree - most or all of the marks will be given for explaining and justifying your decision. Your answer must make it clear that your decision is based on the evidence you have been given in the question and your own knowledge and understanding of chemistry.

Final Exam Schedule

For Fall semesters, there will be one reading day on Monday of the first exam week and one reading day on Friday of the first exam week. For Spring semesters, there will be two reading days at the beginning of the first exam week.

Final exams are scheduled by the Registrar's Office based on the meeting pattern of the class with the exception of certain basic course sequences that enroll large numbers of first-year students listed below. This schedule avoids direct conflicts for students and minimizes the number of students with more than two exams on a single day.

Any change to assigned final exam dates and time requires additional approvals. Undergraduate students who have exam questions should contact their four-year advisor. Faculty and staff who have questions should contact courses@case.edu.

The course sequences listed below are scheduled outside of the normal exam grid because portions of the sequences enroll large numbers of first-year students. The special scheduling of these exams helps spread out final exams for these students.

MATH 120/121/122/123/124/125/126/223/224/227/228