CSBA Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Learning Objectives
The following objectives identify what you will be able to do after the completion of each module.
1.1 Terms and Definitions (K2)
LO-1.1.1 Know the key concepts of Business Analysis (K1)
LO-1.1.2 Know the role of Business Analysis in organizations, programs and projects (K1)
LO-1.1.3 Understand objectives of Business Analysis in the different phases of the product life
cycle (K2)
LO-1.1.4 Know the main knowledge areas in Business Analysis (K1)
1.2 Role of a Business Analyst (K2)
LO-1.2.1 Explain the role and responsibilities of a Business Analyst in terms of an
organization and a project (K2)
LO-1.2.2 Understand how the Business Analyst interfaces with other roles within an
organization and program/projects stakeholders’ (K2)
1.3 Overview of the Business Analysis Activities (K1)
LO-1.3.1 Know the main activities of Business Analysis (K1)
1.4 Competencies (K2)
LO-1.4.1 Summarize the main competencies of a Business Analyst (K2)
LO-1.4.2 Understand the meaning of soft skills in the profession of Business Analysis (K2)
This syllabus defines the foundation level (Foundation Level) of the program to become an IQBBA
Certified Business Analyst (CFLBA). IQBBA developed this syllabus in cooperation with the Global
Association for Software Quality (GASQ).
The syllabus serves as a foundation for training providers who are seeking accreditation. All areas of
this syllabus must be incorporated in the training documents. The syllabus should, however, also serve
as the guideline for preparing for certification. All the areas listed here are relevant for the examination.
Providers of an IQBBA Certified Business Analyst course must be accredited. IQBBA accreditation is
granted after an expert panel reviews the training provider's documentation. An accredited course is
one that is determined to conform to the syllabus. When an accredited course is given, an official
Certified Business Analyst examination (CFLBA exam) may be administered. An exam may also be
administered by an independent certification institute (according to ISO 17024 rules).
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Question: 101
The advantage of the Earned Value approach is that it allows the early detection of slippage by using an industry standard approach to:
A. Measure a projects actual progress
B. Forecast both project completion date and final cost
C. Track schedule and budget throughput the project life cycle
D. All of the above
E. None of the above
Answer: D
Question: 102
Quality Requirements are generally:
A. Analogue (a range of acceptable values)
B. Binary (on or off, present or not)
C. Either Analogue or Binary
D. None of the above
Answer: A
Question: 103
Which of the following is the best tools for planning, tracking, and reporting time related activities?
A. Gantt Charts
B. Control Charts
C. Histogram
D. Run Chart
Answer: C
Question: 104
The External Design Process determines:
A. What are the major components of a product
B. What will happen within each of the major components
C. Provides a map of the sub-components
D. Individual items of sub component
Answer: A
Question: 105
Which of the following represent the components of a data flow diagram?
A. External entities, processes, data stores, data flow
B. Name, aliases, entities, process flow, sequences
C. Concept, attributes, relationships, metadata
D. Entities, attributes, processes, data stores, data flow
Answer: A
Question: 106
The State Transition Diagram:
A. Represents all states in which an object may exist
B. Depicts functions that transforms the data flow
C. Indicates how data are transformed by the system
D. Indicates how system reacts to external events
Answer: A
Question: 107
Critical Assumptions are key factors for the project that are:
A. Outside the control of the project team
B. Within the control of the project team
C. Irrelevant whether the project team controls them or not
Answer: A
Question: 108
Entity Relationship Diagrams identify:
A. Trace the movement of information through a process
B. How and when transformations occur
C. Define all of the components of a specific activity
D. Who and what are involved in a process and how they interact
Answer: D
Question: 109
Which of the following techniques was developed by Drs. Robert Kaplan and David Norton?
A. Enterprise Dashboard
B. Business Dashboard
C. PDCA
D. Balanced Scorecard
Answer: D
Question: 110
Creating a baseline of current performance is part of planning phase.
A. True
B. False
Answer: A
Question: 111
Guidelines are not enforceable.
A. True
B. False
Answer: A
Question: 112
Interoperability is the:
A. Effort required to enhance and improve the product
B. Extent to which the system is capable of being used in multiple applications
C. Extent to which a program can be used in other applications
D. Effort required to couple and uncouple systems
Answer: D
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