Salesforce ADM-201 : Administration Essentials for New Admins ADM201 Exam Dumps

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Latest 2024 Updated Salesforce Administration Essentials for New Admins ADM201 Syllabus
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Exam Number : ADM-201
Exam Name : Administration Essentials for New Admins ADM201
Vendor Name : Salesforce
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ADM-201 Exam Format | ADM-201 Course Contents | ADM-201 Course Outline | ADM-201 Exam Syllabus | ADM-201 Exam Objectives

Exam ID : ADM-201

Exam Title : Administration Essentials for New Admins ADM201 (Salesforce)

Questions : 60

Pass Marks : 65%

Duration : 105 minutes

Exam Type : Multiple Choice

Administration Essentials for New Admins is designed for:

• New system administrators responsible for the setup, configuration, and maintenance of their organizations Salesforce applications

• Other groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers

You can take this course in person or in a virtual classroom. Participants can save travel expenses by taking the class virtually. Both formats provide demonstrations, hands-on exercises, and personal attention from the instructor as well as interaction with your peers. For the virtual class, all you need is a web browser and a telephone to watch, listen, and get hands-on experience with the application.

Customize your application, including page layouts, fields, tabs, and business processes

• Create a secure Salesforce environment

• Maintain and import clean data

• Create high-value reports and dashboards

• Set up workflow automation

Getting Around the App

• Understand the data model and navigation

• Find answers in Help & Training

Getting Your Organization Ready for Users

• Set up the company profile

• Configure the user interface

• Set up activities and calendars

• Configure search settings

• Set up Chatter

Setting Up and Managing Users

• Manage user profiles

• Create and manage users

• Troubleshoot user login issues

• Understand SalesforceA capabilities

• Set up Chatter Free and Chatter external users

• Understand Salesforce1 settings

Security and Data Access

• Restrict logins

• Determine object access

• Set up record access

• Manage record access with the role hierarchy

• Deal with record access exceptions

• Control access to events

• Manage field-level security

Customization: Fields

• Administer standard fields

• Create new custom fields

• Create selection fields: picklists and lookups

• Create formula fields

• Work with page layouts

• Work with record types and business processes

• Maintain data quality

Managing Data

• Import new records using import wizards

• Update existing records with the data loader

• Keep records up to date with Data.com and social accounts and contacts

• Mass transfer records between users

• Back up data with a weekly export

• Mass delete records

Reports and Dashboards

• Run and modify reports

• Create new reports with the report builder

• Filter reports

• Summarize report data with formulas and visual summaries

• Print, export, and email reports

• Build dashboards Automation

• Manage email administration

• Set up workflow rules and Process Builder

• Automate leads and cases

Managing the Support Process

For virtual classroom attendees, this content is delivered as an online module.

• Automate the support process

• Understand the Salesforce Console

• Enable collaboration in the Service Cloud

• Analyze support data with reports and dashboards

The Salesforce Certified Administrator exam has the following characteristics:

 Content: 60 multiple-choice/multiple-select questions

 Time allotted to complete the exam: 105 minutes

 Passing score: 65%

 Registration fee: USD 200, plus applicable taxes as required per local law

 Retake fee: USD 100, plus applicable taxes as required per local law

 Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.

 References: No hard-copy or online materials may be referenced during the exam.

 Prerequisite: None required; course attendance highly recommended

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Salesforce for braindumps

Salesforce Pricing Guide (January 2024)

Salesforce offers a full suite of add-ons available mainly on the SalesForce AppExchange. These optional Salesforce programs include tools to support different needs and industries. Depending on the complexity of those needs, you’ll pay anywhere from nothing to hundreds of dollars for one (or multiple) apps. You can also find add-ons under the “products” tab on the Salesforce website.

Salesforce’s apps come from both first- and third-party providers. They also vary in pricing, often including new tiers that differ from what Salesforce offers. Simple apps, like 360 SMS, start at $7 per month but might cost more depending on how many texts you send. Other apps, like the Salesforce Adoption Dashboard, are entirely free. You also have freemium apps, like JotForm, which are free for the first five forms.

Each app is different, requiring another knowledge base to learn this optional system. Much like shopping for CRM systems, you must go through testing and adoption phases. Thankfully, Salesforce is a cloud-based SaaS system, meaning you can easily customize it according to your needs. Below, you’ll learn more about some of the most popular add-ons you might consider.

Pardot Pricing

Salesforce Pardot is a popular marketing automation platform that comes in four tiers. Here’s a breakdown of what those tiers provide:

Growth: $1,250/mo; focuses on marketing automation

Plus: $2,750/mo; provides deeper analytics and personalization features

Advanced: $4,400/mo; AI support and developer sandbox features

Premium: $15,000/mo; offers predictive analytics and personalized product support

Pardot supports up to 10,000 contacts, with its higher tier supporting 75,000.

Service Cloud

Service Cloud focuses on the customer support side of Salesforce. It also has identical pricing compared to Sales Cloud (Salesforce’s primary offering). Here’s a breakdown of pricing:

Starter: $25/user/mo; provides a simple customer case management dashboard

Professional: $80/user/mo; provides case swarming and computer telephony integration (CTI)

Enterprise: $165/user/mo; provides AI features and a self-service system for your customer support staff

Unlimited: $330/user/mo; 24/7 support alongside AI-powered chatbots

Unlimited+: $500/user/mo; advanced AI support and the ability to better integrate data across Tableau Analytics and Data Cloud

Sales Cloud does not come with Service Cloud. However, you can discuss discounts for integrating both when talking with an account executive.

CPQ and Billing

Both CPQ and Billing are features you can find under Salesforce’s Revenue Cloud service.

CPQ (Configuration, Pricing and Quoting) is a flexible pricing system that changes price depending on usage level or optional features. When selling software with add-ons, it can help you simplify billing customers. It comes in two forms:

CPQ: $75/user/mo; provides limited customization options

CPQ Plus: $150/user/mo; provides more process control and automated features

Billing is another feature of Revenue Cloud which comes in two forms, although the pricing requires you to call in:

Growth: Has a built-in invoicing system for scheduling and merging multiple invoices

Plus: Advanced billing systems based on usage ratings; supports automatic payments

If purchasing the complete sales CRM, some of these features are integrated with advanced plans, meaning you don’t need to pay extra.

Einstein Analytics

Einstein Analytics is the AI-driven analytics software from Salesforce that comes with the Unlimited plan. Enterprise customers might choose to pay separately, selecting one of the four plans below:

Einstein Predictions: $75/user/mo; provides simple, automated insights

CRM Analytics Growth: $140/user/mo; more advanced analytics platform without AI features

CRM Analytics Plus: $165/user/mo; combines features from Predictions and Analytics Growth

Revenue Intelligence: $220/user/mo; provides revenue insights as well other features

MuleSoft

MuleSoft is an integration-based platform that connects multiple apps, helps integrate numerous APIs and provides automated systems between those softwares. Another way to look at it: it’s a complex version of Zapier with way more power for programmers.

MuleSoft’s pricing varies heavily but can cost up to $250,000 per year. You’ll need to call and discuss your unique needs for a quote.

Salesforce (CRM) & ADP Tie Up to Enhance Client Experience

No result found, try new keyword!Salesforce CRM and Automatic Data Processing ADP have announced an ambitious collaboration to reshape the landscape of client experiences. Leveraging Salesforce's Customer 360 platform, ADP aims ...

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