Avaya Converged Platform Support Practice Test

76940X Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Exam Detail:
The 76940X Avaya Converged Platform Support exam is part of the Avaya Certified Support Specialist certification track. This exam focuses on validating the knowledge and skills of candidates in supporting Avaya's Converged Platform solutions. Here are the exam details for the 76940X certification:

- Number of Questions: The exact number of questions may vary, but the exam typically consists of multiple-choice and scenario-based questions.

- Time Limit: The time allotted to complete the exam is 90 minutes.

Course Outline:
The course outline for the Avaya Converged Platform Support certification covers various topics related to supporting Avaya's Converged Platform solutions. The topics typically included in the course outline are as follows:

1. Avaya Converged Platform Overview:
- Understanding the components and architecture of Avaya's Converged Platform.
- Exploring the features and capabilities of Avaya's Converged Platform solutions.

2. Support Fundamentals:
- Familiarizing with the support processes and methodologies for Avaya's Converged Platform.
- Understanding the roles and responsibilities of a support specialist.

3. Troubleshooting and Issue Resolution:
- Developing troubleshooting techniques for identifying and resolving issues related to Avaya's Converged Platform.
- Applying best practices for problem isolation and resolution.

4. System Monitoring and Maintenance:
- Monitoring the performance and health of Avaya's Converged Platform.
- Performing routine maintenance tasks and proactive system monitoring.

5. Software Upgrades and Patches:
- Understanding the process of software upgrades and patches for Avaya's Converged Platform.
- Ensuring compatibility and minimizing downtime during upgrade procedures.

Exam Objectives:
The objectives of the 76940X Avaya Converged Platform Support exam are as follows:

- Assessing candidates' understanding of Avaya's Converged Platform components, features, and capabilities from a support perspective.
- Evaluating candidates' proficiency in troubleshooting and issue resolution related to Avaya's Converged Platform.
- Testing candidates' knowledge of system monitoring, maintenance, software upgrades, and patches for Avaya's Converged Platform.

Exam Syllabus:
The specific exam syllabus for the 76940X Avaya Converged Platform Support certification may cover the following topics:

1. Avaya Converged Platform Overview:
- Components and architecture of Avaya's Converged Platform.
- Features and capabilities of Avaya's Converged Platform solutions.

2. Support Fundamentals:
- Support processes and methodologies for Avaya's Converged Platform.
- Roles and responsibilities of a support specialist.

3. Troubleshooting and Issue Resolution:
- Troubleshooting techniques for identifying and resolving issues related to Avaya's Converged Platform.
- Best practices for problem isolation and resolution.

4. System Monitoring and Maintenance:
- Performance monitoring and health checks for Avaya's Converged Platform.
- Routine maintenance tasks and proactive system monitoring.

5. Software Upgrades and Patches:
- Software upgrade and patch processes for Avaya's Converged Platform.
- Compatibility considerations and minimizing downtime during upgrades.

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Avaya
76940X
Avaya Converged Platform Support
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QUESTION 48 A support engineer has completed the upgrade of a PodFX 3.1 system to
ACP 4200 4.0.
What should the engineer do with Virtual Machine snapshots that were created during the upgrade process?
A. The VM snapshots should be backed up to external storage and deleted immediately.
B. The VM snapshots should be deleted immediately.
C. The VM snapshots should be deleted within 72 hours of the verified, successful completion of the upgrade process.
D. The VM snapshots should be left as they are as a backup of the upgrade process.
Correct Answer: C
QUESTION 49 A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. In preparation for upgrading the HPE server firmware, the engineer notices that another colleague has already
downloaded files.
Which two files should the engineer use? (Choose two.)
A. hp-firmware-ilo4-2.60-1.1.i386.rpm
B. bp-avaya-dl360g9-g10-ACP-4_0-New-only.iso
C. SP99382.exe
D. ACP_40_ilo4_261.bin
Correct Answer: BD
Reference: https://support.avaya.com/downloads/download-details.action?contentId=C201811141048316790_5&productId=P1704
QUESTION 50

A customer requires additional Avaya Aura applications to be added to the ACP 4200. This has been reviewed and approved by Avaya's ACP Product Management team. It has been determined that a new computer server is required to
meet the expanded resource requirement.
Which three parts of the Lifecycle Workbook need to be updated to provide for the new requirements? (Choose three.)
A. Contact Info
B. ACP 4200 Solution RMU Elevation
C. Serial Numbers
D. Network Data
E. QA Checklist
Correct Answer: ABC
QUESTION 51 When deploying the vCenter update, there are certain parameters
that must be used.
Which IP address should be used for the Network 1 IP Address?
A. The Localhost IP address for your datacenter subnet IP interface
B. The datacenter facing IP interface IP address and a 32 bit mask
C. The Internet facing IP interface IP address and mask
D. A temporary IP, from the Management subnet, not already in use
Correct Answer: D
QUESTION 52 An ESXi Host server has been
replaced due to a fault.
To provide for this replacement, which portion of the Lifecycle Workbook needs to be updated?
A. Power Cord Wiring
B. Serial Numbers
C. Network Data
D. Switch Wiring
Correct Answer: B
QUESTION 53 Before downloading and applying a PDU patch, you must determine the type of PDU the
ACP 4200 is using.
Which two kinds of PDUs are valid? (Choose two.)
A. Switched
B. Synchronized
C. Smart
D. Stationary
E. Static
Correct Answer: BD
QUESTION 54 Which command will verify
VSP adjacencies?
A. set isis adjacencies
B. show isis adjacencies
C. show isis routes
D. show ospf routes
Correct Answer: B
Reference: https://downloads.avaya.com/css/P8/documents/100180474 (990)
QUESTION 55 A support engineer is upgrading a PodFX 3.1 system to ACP 4200 4.0. The engineer is upgrading the ESXi hosts to
VMware ESXi 6.5.
Which two statements about this upgrade process are true? (Choose two.)
A. ESXi hosts are upgraded all at the same time.
B. ESXi hosts are upgraded one after another.
C. One baseline group must be created using vSphere Update Manager to be used for all ESXi hosts.
D. Separate baseline groups must be created using vSphere Update Manager for each individual ESXi host.
Correct Answer: AC
QUESTION 56
Refer to the exhibit.
When a support engineer navigates to Orchestrators Rack View of an ACP 4200 system, the engineer notices that the V1-V6 slots on the right of the diagram are not populated.
What could be causing this problem?
A. V1-V6 are used to represent Virtual Machines which are not present in this particular system.
B. V1-V6 are used to represent Vertical PDUs which are not present in this particular system.
C. V1-V6 are used to represent G450 Media Modules which are not present in this particular system.
D. V1-V6 are only used for ACP 100 systems.
Correct Answer: A
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