Latest PDF of 3002: Avaya IP Office Platform Configuration and Maintenance

Avaya IP Office Platform Configuration and Maintenance Practice Test

3002 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Exam: 3002 Avaya IP Office Platform Configuration and Maintenance

Exam Details:
- Number of Questions: The exam consists of approximately 60 multiple-choice questions.
- Time: Candidates are given 90 minutes to complete the exam.

Course Outline:
The Avaya IP Office Platform Configuration and Maintenance course is designed to equip professionals with the necessary knowledge and skills to configure and maintain the Avaya IP Office Platform. The course covers the following topics:

1. Introduction to Avaya IP Office
- Overview of Avaya IP Office and its components
- Understanding IP Office applications and features

2. IP Office System Configuration
- Initial system setup and configuration
- IP Office Manager application and user interface
- Configuring system parameters and settings
- Licensing and authentication

3. IP Office User Management
- User creation and management
- User rights and permissions
- User authentication and passwords

4. IP Office Endpoint Configuration
- Configuring IP phones and endpoints
- Extension assignment and configuration
- Endpoint licensing

5. IP Office Call Routing
- Call routing concepts and strategies
- Incoming and outgoing call routes
- Time profiles and schedule-based routing
- Hunt groups and line groups

6. IP Office Voicemail and Unified Messaging
- Configuring voicemail services
- Voicemail user setup and management
- Voicemail features and settings
- Integrating voicemail with email

7. IP Office System Monitoring and Troubleshooting
- Monitoring system health and performance
- Diagnostic tools and troubleshooting techniques
- Log analysis and system reporting
- Firmware upgrades and patches

Exam Objectives:
The exam aims to assess candidates' understanding and proficiency in the following areas:

1. Avaya IP Office Platform Architecture
2. System configuration and setup
3. User management and authentication
4. Endpoint configuration and licensing
5. Call routing and telephony features
6. Voicemail and unified messaging configuration
7. System monitoring and troubleshooting techniques

Exam Syllabus:
The exam syllabus covers the topics mentioned in the course outline, including:

- Overview of Avaya IP Office
- IP Office system configuration
- IP Office user management
- IP Office endpoint configuration
- IP Office call routing
- IP Office voicemail and unified messaging
- IP Office system monitoring and troubleshooting

Candidates are expected to have a thorough understanding of these topics to successfully pass the exam and demonstrate their proficiency in configuring and maintaining the Avaya IP Office Platform.

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Avaya
3002
Avaya IP Office Platform Configuration and Maintenance
https://killexams.com/pass4sure/exam-detail/3002
3002
QUESTION: 52
Which item lets you see the progress of a software upgrade on an expansion system?
A. IP Office Manager on the expansion system
B. System Monitor Program
C. System Tab
D. Web Manager
Answer: D
QUESTION: 53
In which folder on the system SD card would you place the firmware files (.bin) for an IP
telephone?
A. /temp
B. /Ivmail
C. /dynamic
D. /primary
E. /backup
Answer: D
QUESTION: 54
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. Debug Manager on DTE port
B. Debug View with default filters
C. System Monitor with ISDN L3 filter options enabled
D. SSA Snapshot
Answer: C
QUESTION: 55
Where is the TCP streaming Tool found?
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3002
A. In SSA
B. In Monitor
C. In Manager
D. In Web Manager
Answer: C
QUESTION: 56
When using the System Status Application to troubleshoot an issue, which two are used for
collecting data? (Choose two.)
A. Snapshot
B. Selective View
C. Continuous Log
D. Resource View
E. Development Tracing
Answer: A, C
QUESTION: 57
A customer is experiencing clipping and drop outs when speaking with a deskphone at remote
site in an SCN. Which two methods could a technician use to help identify the cause of the
problem? (Choose two.)
A. Watch QoS statistics in SSA.
B. Change the Mode from A-law to u-Law.
C. Compare calls to local and remote extensions.
D. Change codecs in the IP Office.
E. Use Monitor to observe Jitter and packet loss.
Answer: A, E
QUESTION: 58
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
A. IP Office Server Edition is a software-based solution.
18
3002
B. IP Office Server Edition requires a primary and secondary server.
C. IP Office Server Edition can be upgraded to the Select version.
D. IP Office Server Edition Non-Select can be expanded to support 2000 users.
E. IP Office Server Edition must have at least one expansion system to support SIP trunks.
Answer: B, C, D
QUESTION: 59
Which three statements are requirements for installation of IP Office Server Edition on an
Avaya Supplied server? (Choose three.)
A. Install it from either DVD ISO or from USB using the included Anaconda Installer.
B. Set the Ignition process to Server mode.
C. Edit the password, and configure the customer network settings and the basic Linux
environment.
D. Use the Initial Configuration Utility to set up detailed Mid-Market Server operation.
E. Install Internet Explorer.
Answer: A, B, D
QUESTION: 60
A remote worker with Avaya Windows Communicator visits their office headquarters where the
IP Office and one-X Portal are located. Which two technologies enable the worker to re-register
locally? (Choose two.)
A. Internet
B. Split DNS
C. WiFi access
D. XMPP
E. Border controller
Answer: A, C
19
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Avaya IP Office Platform Configuration and Maintenance Practice Test

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