100-490 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives
Test Detail:
The Cisco Certified Technician Routing & Switching (RSTECH) exam, with exam code 100-490, is designed to validate the knowledge and skills of entry-level technicians in the installation, troubleshooting, and maintenance of Cisco routers and switches. This certification demonstrates an individual's ability to perform basic network operations and support tasks.
Course Outline:
The course for the Cisco Certified Technician Routing & Switching (RSTECH) certification covers the fundamental concepts and practical skills required for technicians working with Cisco routers and switches. The following is a general outline of the key areas covered:
1. Networking Fundamentals:
- Introduction to network models and protocols.
- TCP/IP addressing and subnetting.
- Basic network connectivity and troubleshooting.
2. Cisco Router and Switch Installation:
- Physical installation and connection of Cisco routers and switches.
- Configuration and verification of device interfaces.
- Initial device setup and configuration.
3. Cisco Router and Switch Configuration:
- Basic configuration of Cisco routers and switches.
- VLAN configuration and management.
- Inter-VLAN routing configuration.
4. Network Troubleshooting and Maintenance:
- Troubleshooting common network issues.
- Network device monitoring and management.
- Firmware upgrades and software maintenance.
5. Cisco IOS Software and Licensing:
- Understanding Cisco IOS software and its components.
- Managing Cisco IOS software images and licenses.
- Performing software upgrades and license activation.
Exam Objectives:
The Cisco Certified Technician Routing & Switching (RSTECH) exam assesses the candidate's proficiency in the following domains:
1. Networking Fundamentals
2. Cisco Router and Switch Installation
3. Cisco Router and Switch Configuration
4. Network Troubleshooting and Maintenance
5. Cisco IOS Software and Licensing
Each domain covers specific knowledge areas, skills, and tasks that candidates are expected to demonstrate proficiency in.
Exam Syllabus:
The exam syllabus for the Cisco Certified Technician Routing & Switching (RSTECH) certification provides a detailed breakdown of the topics covered in each domain. It may include sub-topics, configuration commands, and troubleshooting procedures that candidates should be familiar with. The syllabus may cover the following areas:
- Networking models and protocols (TCP/IP, OSI model)
- IP addressing and subnetting
- Cisco router and switch hardware components
- Physical installation and connection of devices
- Basic configuration commands (interfaces, VLANs, routing protocols)
- Troubleshooting common network issues (connectivity, VLANs, routing)
- Network monitoring and management tools (SNMP, syslog)
- Cisco IOS software features and functionality
- Licensing and software image management
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QUESTION 53 Which method is the fastest way to recover a software version that supports a USB flash port on a
Cisco device?
A. tftp command
B. xmodem transfer command
C. copy command with USB memory
D. copy tftp flash: command
Correct Answer: C
Section: Service-related Knowledge
QUESTION 54 Which command initiates the transfer of a Cisco IOS image over IP
from ROMMON?
A. Xmodem
B. copy tftp: flash:
C. copy flash: tftp:
D. tftpdnld
Correct Answer: D
Section: Service-related Knowledge
QUESTION 55 What does Cisco use for Return Materials Authorization tracking of field-
replaceable parts?
A. product number
B. serial number
C. RMA number
D. FRU number
Correct Answer: C
Section: Service-related Knowledge
QUESTION 56
Which set of steps best describes how to assign a static IP address to the Ethernet port on a computer?
A. From the Network and Sharing Center, click Internet Protocol (TCP/IP), and follow the New Connection Wizard instructions.
B. From the Network and Sharing Center, click Change adapter, then double-click a local area connection. Select Internet Protocol (TCP/IP) > Properties > Use the Following Address, and then configure the IP information.
C. Click Start. Enter cmd and click OK. Enter the IP address XXX.XXX.XXX.XXX.
D. From the Network and Sharing Center, double-click Local Area Connection. Select Properties > iPass Protocol (IEEE 802.1x) > Properties > Static IP.
Correct Answer: B
Section: Service-related Knowledge
QUESTION 57
Which router port is used for dial-in access to the router for CLI management purposes and does not usually pass normal network traffic?
A. Fast Ethernet
B. channelized serial
C. AUX
D. Gigabit Ethernet
Correct Answer: C
Section: Service-related Knowledge
QUESTION 58 ESD is the sudden and momentary electric current that flows between two objects at different electrical potentials, caused by direct contact or induced by an electrostatic field. Which three tools are used to avoid ESD?
(Choose three.)
A. negative static bag
B. antistatic mat
C. ESD wrist strap
D. negative static mat
E. antistatic bag
F. latex gloves
Correct Answer: BCE
Section: Service-related Knowledge
QUESTION 59 Which type of port is used to connect a laptop to an Ethernet port on
a Cisco router?
A. rollover
B. fiber
C. straight-through
D. crossover
Correct Answer: C
Section: Service-related Knowledge
QUESTION 60 Which Xmodem option is used to enhance error checking of an image that is copied to
flash memory?
A. -e
B. -r
C. -c
D. -x
Correct Answer: C
Section: Service-related Knowledge
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